1. Shipping Area
Nyfrast currently provides shipping services within the United States only. We do not offer international shipping at this time.
2. Order Processing Time
(1) Orders are processed within 1-3 business days after payment confirmation.
(2) Orders are not processed, shipped, or delivered on weekends or holidays.
(3) Processing time may vary during periods of high order volume.
3. Delivery Time
After the order has been shipped, estimated delivery time is generally:
3-7 business days
Delivery times may vary depending on the shipping location, carrier operations, weather conditions, and other factors beyond our control.
4. Shipping Methods and Carriers
Orders are shipped through reliable United States shipping carriers, including:
(1) United States Postal Service (USPS)
(2) United Parcel Service (UPS)
(3) FedEx
The available shipping carrier may vary depending on the order destination and shipping requirements.
5. Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout. Nyfrast LLC is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address information provided by customers.
6. Shipping Costs
Shipping fees, if applicable, will be calculated and displayed during checkout before payment is completed.
7. Delivery Responsibility
Once an order has been shipped and transferred to the shipping carrier, delivery is managed according to the carrier’s procedures. Customers should monitor tracking information and ensure someone is available to receive deliveries when necessary.
8. Lost or Delayed Packages
If a package is delayed or appears to be lost, customers should contact our support team. We will assist in checking shipment information and communicating available solutions.
9. Contact Information
For shipping questions, please contact:
phan@nyfrast.shop
support@nyfrast.shop
