1. What products do you sell?

We provide trendy women’s clothing with fashionable designs and quality materials.

2. Where do you ship?

We currently ship orders within the United States only. International shipping is not available.

3. How long does order processing take?

Orders are usually processed and shipped within 1-3 business days after payment confirmation.

4. How long does delivery take?

After shipment, orders typically arrive within 3-7 business days depending on the shipping carrier and delivery location.

5. How can I track my order?

Once your order has been shipped, tracking information will be provided when available.

6. Can I change or cancel my order?

Please contact customer support as soon as possible if you need to modify or cancel an order. Requests can only be considered before the order has been processed or shipped.

7. What payment methods do you accept?

We accept:

VISA

MasterCard

American Express

Discover

8. What is your return policy?

Customers may request returns within 30 days after receiving their order. Items must meet the return requirements stated in our Refund Policy.

9. Who pays for return shipping?

Customers are responsible for return shipping costs for personal reasons. Nyfrast LLC will cover return shipping costs for defective, damaged, or incorrect items caused by our error.

10. How long does a refund take?

Approved refunds are generally processed within approximately 3 business days after the returned item is received and inspected.

11. How can I contact customer service?

You can contact us through:

phan@nyfrast.shop

support@nyfrast.shop

Phone: 9169948865