1. Return Period

Customers may request a return within 30 days from the date the order is received. Returns requested after this period may not be accepted.

2. Return Requirements

To be eligible for a return:

(1) Items must be unused, unworn, and in original condition.

(2) Items must include original packaging and any included accessories.

(3) Items must not show signs of washing, damage, alteration, or misuse.

(4) Customers must provide order information and contact customer support before sending any return.

3. Return Address

All approved returns must be shipped to:

2 KRISTY CT

NOVATO, CA 94947

United States

Customers must contact our support team to receive return instructions before shipping products back.

4. Return Shipping Responsibility

(1) Customers are responsible for return shipping costs if the return is due to personal reasons, including incorrect selection, change of mind, or preference-related issues.

(2) Nyfrast LLC will cover return shipping costs if the item received is defective, damaged, or incorrect due to our error.

5. Refund Processing Time

Once the returned item is received and inspected, approved refunds will be processed within approximately 3 business days.

6. Refund Method

Approved refunds will be issued to the original payment method used during purchase. The time required for funds to appear may vary depending on the payment provider or financial institution.

7. Non-Returnable Conditions

Returns may be refused if items are returned after the 30-day return period, show signs of use or damage, or do not meet the return requirements.

8. Contact Information

For return or refund requests, please contact:

phan@nyfrast.shop

support@nyfrast.shop